Shipping policy

We deliver to all 27 governorates in Egypt.

Delivery times

• Cairo and Giza: usually 2 to 3 working days.
• Other governorates: usually 3 to 5 working days.

Times start once we've confirmed your order.

Delivery fees

The fee depends on your governorate and is shown at checkout before you place your order. Orders above the free-delivery amount shown in your bag ship for free.

Confirming your order

After you order, we'll ask you to confirm on WhatsApp or by phone. Confirming quickly helps us ship faster.

Tracking

When your order ships, we'll send you the tracking number and link by email and WhatsApp.

Receiving your order

Please check the package in front of the courier. If it's damaged, let us know within 48 hours (see our Returns & exchanges policy).

Questions

WhatsApp 01000000000 or email dorehq@gmail.com.